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Technical support
Technical support and service
Service maintenance of the systems installed by us
We provide full technical support for all of our implemented projects. Our customers can always turn to Atanor specialists if any problems or additional questions arise. In addition to the mandatory warranty service, we can offer additional forms of post-warranty support and maintenance.
Repair and technical support for new clients
We work not only with our clients, we are ready to help you with the service of already installed equipment, as well as to conduct a full range of works to correct problems of incorrect operation and find technical problems.
We provide full technical support for all of our implemented projects. Our customers can always turn to Atanor specialists if any problems or additional questions arise. In addition to the mandatory warranty service, we can offer additional forms of post-warranty support and maintenance.
Repair and technical support for new clients
We work not only with our clients, we are ready to help you with the service of already installed equipment, as well as to conduct a full range of works to correct problems of incorrect operation and find technical problems.
Technical expert advice
Our specialists cooperate closely with direct manufacturers of audio visual equipment, regularly going through training, confirming and upgrading their qualification.
If you have any difficulties or questions about the operation of your equipment - we will give you a preliminary consultation, and our specialists are ready to come to you for a preliminary study of problems and offer solutions for their elimination.
If you have any difficulties or questions about the operation of your equipment - we will give you a preliminary consultation, and our specialists are ready to come to you for a preliminary study of problems and offer solutions for their elimination.
Equipment purchase and installation
Equipment and cabling system condition survey
Causes of problems can vary from the banal failure of integrity of cables and obsolescence of the equipment itself, to compatibility problems of different audio-visual systems in use.
We will:
Causes of problems can vary from the banal failure of integrity of cables and obsolescence of the equipment itself, to compatibility problems of different audio-visual systems in use.
We will:
- Assessment of the wear and tear of the equipment;
- test the quality of signals passing through the cable paths and switch nodes;
- testing the quality of equipment operation;
- We will assess the potential capabilities of the existing equipment system.
Restoration of lost project documentation
For a variety of reasons, you may not have the necessary amount of design documentation. This can be a problem if, for example, you want to upgrade the equipment of your conference room, and your invited specialists will not be able to do this, not understanding the wiring diagrams of already installed systems. Or in the case of inspection of your enterprise, when it is necessary to show the documents for the installed systems according to the current regulations.
We can restore or re-create all the necessary project documentation:
For a variety of reasons, you may not have the necessary amount of design documentation. This can be a problem if, for example, you want to upgrade the equipment of your conference room, and your invited specialists will not be able to do this, not understanding the wiring diagrams of already installed systems. Or in the case of inspection of your enterprise, when it is necessary to show the documents for the installed systems according to the current regulations.
We can restore or re-create all the necessary project documentation:
- wiring diagrams of installed equipment;
- cable logs;
- equipment systems description;
- operating instructions.
Restoring the functionality of the existing system of equipment
- We are ready to prevent and repair your equipment; find and repair damages in cable routes and switching system elements; restore or upgrade the control system interface of your equipment.
- Old equipment is not necessarily bad. Our specialists are ready to give complete recommendations on modernization of your system and offer various solutions, taking into account budget possibilities and tasks of your equipment.
- We are also ready to draw up new project documentation or make changes to existing ones.
- Our company has old and established contacts with many well-known manufacturers of audio-visual equipment. As an official dealer of many famous brands, we are also ready to select and deliver you the necessary equipment and materials.
- We can perform a full range of works to integrate new equipment into an already installed system.
- We will carry out commissioning, personnel training and provide in the future a full range of services for technical support.
Request for project evaluation
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